What should I do if I face any technical issues while ordering online?

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• Can I purchase Maintenance Subscriptions online?

  Yes, you will have to contact us at sales@sohodox.com

• What if I do not want to order online?

  You can also order by phone, fax and postal mail. Click here for more information.

• Backup using the new SOHODOX Database backup utility

  Please note this utility will backup only the database and not the documents. Please download the SOHODOX DB backup utility from the link below… https://downloads.sohodox.com/tools/backup/latest/sohodox-backup-database.zip Instructions… Make sure no ...

• Access: 001 : Unrecognized Database Format

  Error Message: ErrorCode: 61443 Message: Failed to connect to database 'MainDB.gxdb'. (ErrNo:-2147467259 Details:Unrecognized database format '\\machinename\sohodoxdatabases\MainDB.gxdb'.) Cause:  This error usually appears when there are ...